Refund / Exchange Policy

Returns

  • Returns are allowed within 45 days of purchase for all non-personalized items.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • To complete your return, please contact us first and we will provide you with a RMA # and return address. We can be reached at support@mynerdlife.com


Refunds (if applicable)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and if your return is approved.
  • If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5-10 business days.

Exchanges

  • With the exception of personalized items, you may exchange an item for another. You will be responsible for the return shipping cost for the original item.
  • Exchanges are subject to approval and limited to 1 per order.

Shipping

  •  Unless the item is Damaged or Misprinted, you will be responsible for paying the shipping costs for returning the item.
  • If you are shipping an item(s) over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost in the mail.